Abuse or Harassment Help
Q. I am being abused at the tables! What can I do?
A. Firstly we’d like to apologize profusely for the abuse you have suffered. We do not condone any of this behavior in anyway. With that said we ask that you report this person (or persons) immediately. Abuse does not just consist of swearing and racial slurs. Abuse also includes: harassment, provoking, constant pestering, revealing private or personal information about a user and threatening. You may contact us in several ways to report this injustice. First you may send an email to Support@JimFeistPoker.net, or you may click on the Live Help button and you will be immediately connected with a Customer Support representative.
Q. Someone is swearing constantly at the table. What can I do about them?
A. JimFeistPoker.net works very hard to keep a ‘Family Environment’, however often times this is near impossible because of the variations of swearing available to users. If any player is swearing profusely please feel free to contact support immediately. You can contact them at Support@JimFeistPoker.net or by clicking on the Live Help button.
Q. Two players are colluding at the table. What can I do to stop them?
A. JimFeistPoker.net does everything in it’s power to stop or limit colluding. Anyone that suspects that players are colluding or witnesses’ players colluding should contact support immediately. Colluding is what happens when a player either controls more than one player at a table, or two (or more) players are discussing their hands, and know what each other has. Please send an email to Support@JimFeistPoker.net with both user names.
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